Get the latest Illustrator version for improved product stability. Restart your computer. Back up and then reset your app preferences. Check the System Compatibility Report for outdated GPU driver issues.
How do I start my Illustrator in safe mode?
Click on “Run Diagnostics” > select to launch Illustrator in “Safe Mode” > click on each item in the list that cause AI crash error (such as corrupted fonts, plug-ins or out-of-date drivers, etc.).
Why is Illustrator stuck?
Frequently getting stuck on the Adobe Illustrator Hand tool may signal a mechanical problem with your computer keyboard. Shut down Illustrator and your computer itself, and then detach your current keyboard and substitute another one, preferably one you’ve tested successfully or one that’s brand new.
Where are Illustrator recovery files?
Backup files are stored in “C:Users\AppDataRoamingAdobeAdobe Illustrator [your version of Adobe Illustrator] Settingsen_USAIPrefs”. To recover illustrator from the backup folder, follow the below steps: 1) Navigate to the location where the backup files are stored.
What is Safe Mode Illustrator?
Safe Mode is a new feature that: Assists you in diagnosing and troubleshooting the problem-area, thus providing you with a way to fix any issues. Determines the cause of a crash, prevents the particular file from loading with Illustrator, and provides a listing of the problem-causing elements when Illustrator restarts.
Why does my Illustrator keep not responding?
One big issue that arises when trying to use Adobe Illustrator is the responsiveness of the program. … Illustrator is not responding and you have no other chance but to quit the program. The most probable reasons are an outdated Adobe Illustrator version, a corrupt font database or a bad preference file.
How do I fix Illustrator?
How to repair an Illustrator file
- Install Recovery Toolbox for Illustrator on your computer.
- Start Recovery Toolbox for Illustrator.
- Please select a damaged AI file on first page of repair wizard in Recovery Toolbox for Illustrator.
- Select file name for new recovered file.
- Press on Save file button.
Why is my Illustrator not opening?
Go to Illustrator | Preferences | General then click on Reset Preferences. … However, the crashes may be due to corrupt Illustrator Preference files. If that’s the case, you’ll want to delete those corrupt preference files, empty the trash, reboot the Mac then try launching Illustrator again.
How do I stop Illustrator from loading?
You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching Illustrator and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway.
Why does Illustrator crash when I save?
Problems with Illustrator freezing are related to the Windows print spooler service. … Illustrator uses the Windows print spooler service to save files to your local hard drive, and by setting the service to start up automatically, you can resolve these freezing issues.
Can I recover an unsaved Illustrator file?
To recover unsaved Illustrator file, restart the program. It will recover your artwork using the auto saved recovery feature. As you reopen the Illustrator, the unsaved file with the Recovered suffix will be visible on the top bar of the program.
Why is my Illustrator file not saving?
Solution: Close Illustrator and reopen it without opening an old file. Then create a new blank file, that’s it. Now you should be able to Save As… with any file you open. The didn’t work all the time for me.
How do I clear the cache in Illustrator?
Fortunately, this is easily handled.
- Turn off Illustrator or any other Adobe application you have running. Video of the Day.
- Go to the folder holding the Adobe cache. You will find it in the following path: …
- Select the “AdobeFnt*. lst” file and delete it. …
- Go to the folder holding the Windows cache. …
- Select the “FNTCACHE.
How do I reset Adobe Illustrator?
Try holding Cmd-Opt-Ctrl-Shift when restarting AI on a Mac or Alt-Crtl-Shift on a PC to reset the preferences to the factory defaults.